FAILOVER.
The more reliable backup plan.
Aplusvoip has implemented Failover Services for voice lines through Disaster Recovery SIP Server, allowing us to become a backup to any and all clients that require backup for their lines. This includes backup for CO lines, SIP, T1 and PRI circuits.
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What had prompted us to start creating a failover site was all of the power outages taking place in the New York area. Unfortunately, our clients were losing most, if not all of their services and system. This inspired us to start taking action.
​Our backup server is broken down into hundreds of routes and each route is preset for each individual client in a manner that fits their needs. All calls that failover will be routed back 2 ways. One way is through our firewall and small SIP server that will be pre-installed on site emulating CO lines and/or PRI back to their existing phone system. The second way is to route the calls to cell phones or copper lines in one or multiple locations. The firewall allows us to connect multiple sites together and route calls through a secure VPN connection, which then provides us with better control of voice traffic.
When failover activates due to primary carrier failure or power outage, all calls will route automatically to a specific pre-programmed number in our SIP server and then back out to the client’s system through a VPN tunnel, CO lines or cell phones. In case of a power failure at a client’s location, our SIP server can route calls up to 20 cell phones simultaneously, giving us flexibility in the way we route the calls. All routes can be changed almost instantly, or, we can provide a backup route to the primary route as well.
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Disaster Recovery SIP Server offers custom Automated Attendant routing as well, which replicates the clients Automated Attendant giving us even more flexibility in call routing and matching of the digits dialed. This will allow the client to stay connected with the outside world and give the ability to be reached under any circumstances, such as carrier outages and power failures, while still managing to provide a greeting and route making it look like they are still open for business.
Since Hurricane Sandy, we have successfully run our Disaster Recovery SIP Server without any issues. We have successfully provided our clients with communication both ways by utilizing any means possible to connect through the internet and our server at their location. Cable Modems and 4G LTE wireless was our only way of routing calls for several weeks following the storm. This type of technology allowed us to route calls over any internet making it a perfect backup that can be implemented almost instantly. If a cable connection was not available, then 4G LTE signal was used to route the calls. With our SIP technology, we are able to route up to 23 calls on 4G-LTE signal and up to 92 calls on cable modems. We also offer wireless backup through Verizon, AT&T and T-Mobile.
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This type of backup is a must for today’s companies, especially since it provides them with the benefit of off-site call routing at minimal costs.
Data Backup
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Aplusvoip offers offsite data backup and server replication for storing of all critical information. Backup can be setup to run daily or weekly, depending on the changes made to the database. Today’s software allows us to monitor all changes made on an hourly and daily basis. This allows us to back up the changes made, which saves time and eliminates the need to transfer large files. We also offer data replication for servers. Clients that demand to have their entire critical database stored in off-site servers can purchase rack space and rent servers in one of our data centers that Aplusvoip offers services through. Each server will be replicated in one hour or up to 24 hour periods. This type of data replication is the safest and most efficient, because in case of server failure, the data stored in an off site server can be accessed remotely and a new server can be rebuilt in a matter of hours with current data.
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Interested in utilizing our Failover solution?
Call 877.217.7177 to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.